Privacy Policy | TS2K Puppies

TS2K Enterprises, LLC dba TS2K Puppies ("we", "our", "us") respects your privacy. This policy explains what information we collect through ts2kpuppies.com, how we use it, who we share it with, and the choices and rights you have.

Information we collect

Information you give us: name, email, phone number, mailing address, and details about your home and experience submitted through our application, waitlist, inquiry, and contract forms.
Account & transaction data: login credentials (stored hashed), deposit and order records, and signed documents.
Automatically collected data: IP address, browser and device type, referring page, pages viewed, and general location derived from IP.

How we use your information

We use your information to communicate with you about your application, waitlist status, available puppies, deposits, contracts, and the placement and well-being of any puppy you purchase; to operate and secure the site; to measure how our pages and links perform; and to meet legal and record-keeping obligations.

Cookies, analytics & tracking technologies

We use the following categories of technology:

Strictly necessary: session and authentication cookies required for login, cart, and checkout to work.
Analytics: first-party page-view and event logging so we can see which pages and product links are useful.
Pinterest Tag: we use the Pinterest conversion tag (ID 2614295094510) to measure traffic and conversions from Pinterest. Pinterest may set its own cookies and process this data under its own privacy policy.
Affiliate links: outbound links to Amazon, and other retailer programs we join, may include a tracking parameter so the retailer can credit a purchase to us. Those retailers set their own cookies once you leave our site.

You can block or delete cookies in your browser settings and enable your browser's Global Privacy Control (GPC) signal, which we honor as an opt-out of sharing/targeted advertising where applicable. Blocking strictly necessary cookies may break parts of the site.

Affiliate relationships

TS2K Puppies participates in the Amazon Associates Program and other retailer affiliate programs. When you buy through one of our links, we may earn a commission at no additional cost to you. We do not receive your personal purchase details from those retailers — only aggregate commission reporting. See our affiliate disclosure.

How we share your information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. We share information only with service providers acting on our behalf, including:

Website hosting, database, and authentication providers
Our e-commerce and payment processors (order and deposit handling)
Email and messaging providers used to reply to you
Analytics and advertising measurement providers (e.g., Pinterest)

We may also disclose information when required by law or to protect our rights.

Payments

When you pay a deposit by credit card, payment is processed by our PCI-compliant payment processor. We never store your full credit card number. Person-to-person payment apps (Zelle, Cash App, Venmo) are operated by their respective providers under their own privacy policies.

Data retention

We keep application and waitlist records for up to 3 years after last contact, and purchase, contract, and health-guarantee records for at least 7 years to honor our guarantee and meet tax and recordkeeping requirements. Marketing contacts are removed promptly on request.

Security

Data is transmitted over HTTPS and stored with access controls and row-level security on our hosted database. No method of transmission or storage is completely secure, but we take reasonable measures appropriate to the sensitivity of the data.

Your privacy rights

Depending on where you live — including Texas (TDPSA), California (CCPA/CPRA), and other U.S. states with comprehensive privacy laws — you may have the right to:

Know what personal information we collect and how we use it
Access a copy of your personal information
Correct inaccurate information
Delete your information (subject to our recordkeeping obligations)
Opt out of targeted advertising, sale, or profiling
Not be discriminated against for exercising these rights

If you are in the EU/UK, our legal bases for processing are contract performance (fulfilling your application, deposit, or purchase), legitimate interests (site security and analytics), consent (marketing and non-essential cookies), and legal obligation. You may also object to processing, request portability, or lodge a complaint with your supervisory authority.

To exercise any right, email info@ts2kpuppies.com with the subject "Privacy Request." We will verify your identity and respond within 45 days. You may use an authorized agent.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy as our practices or the law change. The version number and effective date at the top of this page reflect the most recent update.

Contact us

Questions or requests about this policy:
TS2K Puppies · (972) 343-8073 · info@ts2kpuppies.com